Panther Creek Falls & Falls Creek Falls

Cancellation Policy

We are a small business AND we understand things come up, we strive to find a happy medium to keep our guests happy and keep our small business able to operate. Once your activity is booked, our guides set aside their time to guide your activity, and they count on guiding for their income. To keep our guides and our clients happy, please double check your calendar before you press that BOOK button. If you know you won't be able to make your activity or are running later, we kindly request that you notify us ASAP. Our guides will wait up to 15 minutes, late arrivals or no shows will not be refunded (call us if you are running late) as our other clients also want to get the time they paid for. -Cancellations made 7 days+ in advance will be eligible for a one time fee transfer to a new activity or date. -Cancellations made 6 days- 49 hours before your activity will be eligible for a refund minus a $100 fee to cover admin fees and compensation for your guide. -Cancellations made 48 hours or less will not be eligible for refund or transfer. By booking a guided activity, you agree to these cancellation terms.

Contact Details

• USA

  971-202-0111

  TrailsDiverged@gmail.com